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About us
Elise London was created with a passion for timeless style, effortless elegance, and everyday confidence.
Inspired by the character and sophistication of London, our collections bring together feminine silhouettes, refined details, and comfortable designs made to feel as beautiful as they look.
At Elise London, we believe true style is more than what you wear — it’s how it makes you feel.
FAQs
What is the Estimated Delivery Time?
Delivery Time
After processing, orders are dispatched and delivery typically takes 7-14 business days.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, or peak periods.
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@elise-london.uk
Do you offer free shipping?
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Can I Return my order if it doesn’t fit?
If your item doesn’t fit or meet your expectations, you can return it within 30 days of delivery.
Simply keep the product in its original condition and contact our customer support within 14 days of receiving your order— we’ll be happy to assist you with the return process.
How can I track my order?
You can track your order by entering your Order Number and Email on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
Once your order has been dispatched, you will receive an email confirmation with your tracking details. From that moment, you will be able to follow your parcel’s journey to your address.
What payment methods do you accept?
You can pay safely and securely with the following payment methods:
Credit Card: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay and Paypal
CUSTOMER LOVE
RATED 4.8/5 BY 50,000+ WOMEN
Elegant styles, beautiful quality and a boutique experience women keep coming back for.
TRUSTED BY THOUSANDS OF WOMEN ACROSS THE U.K.
Susan H.
“I was genuinely surprised by the quality. The coat looks elegant without feeling heavy or restrictive. It instantly makes an outfit look put together. I’ve worn it to dinners and everyday errands — it works for both.”
Premium Quality
Emma K.
“I was a bit apprehensive about ordering online at my age (I’m 62) but I am absolutely thrilled! It drapes beautifully and hides my tummy area perfectly without making me look frumpy. I wore it for a Sunday pub lunch and my husband actually complimented me — a rare treat!”
Perfect
Martina D.
“Dear team, thank you — I love the bag and its colour.”
Fast Delivery
Laura M.
“It wasn’t instant delivery, but for the price and quality, I can’t complain at all. The coat looks stunning and I’ve already worn it several times.”
Worth The Wait
Sarah M.
“The fit is beautiful and so flattering. I felt confident the second I put it on, and I’ve already had so many compliments.”
Elegant DressesFREE SHIPPING
Enjoy free shipping with Royal Mail with full Track & Trace across the United Kingdom!
30-DAY MONEY BACK GUARANTEE
We offer a 30-day return period. If you’re not completely satisfied, you can return your item within 30 days — no questions asked.
SECURE CHECKOUT
Enjoy peace of mind at checkout. At Elise London, we accept secure payments through Credit Cards and PayPal, making your shopping experience simple and protected.